Remember that if there’s an immediate threat to life during any adverse weather event, you should always call 999.
How to report power cuts
Call 105 to report any issues with power-outages. This is free service that will put you through to your local network operator for help and support.
Energy networks can offer free support when there’s interruptions to your power supply; if you have additional needs because of your medical or personal circumstances.
Other urgent issues
Check how to report flooding depending on the source of the water.
You can report any other urgent issues (storm damage or fallen trees for example) to us on the following numbers:
- All residents: 01978 298989
- Housing repairs for council housing residents: 01978 298993
These phone lines are open 24 hours, 7 days a week.
If you’re a council housing resident you can also email wrexhamemergency@deltawellbeing.org.uk (during out of hours only).
Report less urgent issues online
Please only phone if it’s urgent – for other issues, please help us by reporting issues online:
Updates
You can watch out for updates on our blog when there are severe weather events affecting the county.