What to do first when someone dies
Expected deaths
If your loved one dies at home, please call the GP that they are registered with (or, if it is out of hours, call the NHS Wales 111 service). The NHS will then arrange verification of death and speak with the Medical Examiner.
Unexpected / sudden deaths
Please phone 999. The operator will provide instructions on what you need to do. The police and trained clinicians will come to your house and submit a sudden death report.
What happens when someone dies
Once a death is reported it will either be:
- Considered by a Medical Examiner – who provides an independent scrutiny of all deaths that are not initially investigated by the coroner (however they will identify any concerns surrounding the death itself which can then be further investigated by the care provider or coroner if required)
- Referred to the coroner – who investigates the circumstances of certain deaths that are unexpected or unusual
You can find out more about these roles and what you can expect of their involvement via:
The following scenarios explain the process that happens if it is only the Medical Examiner that is involved:
Registering a death
Who can register a death
- A relative or partner
- A person who was present at the death
- An occupier of a communal establishment
- The person arranging the funeral if there are no relatives available
Once the registration has been completed
You will be asked to sign the entry.
It is important that the information recorded is as accurate as possible as there are fees for requests to correct the initial registration.
The Registrar will email the green form (a certificate for burial or cremation) to the funeral director. If the death has been referred to the coroner and the funeral is a cremation, the equivalent form will be sent by the coroner to your funeral director.
Child deaths under 18 and stillborn
Losing a child is a deeply painful experience. We want to offer practical and compassionate support to grieving families:
- At Wrexham Cemeteries (Ruabon Road and Plas Acton Road) there is no burial fee for a person under 18 years of age
- At Pentrebychan Crematorium there is no fee for the cremation of a person under 18 years of age
The Welsh Government offer a £500 contribution towards the funeral and other related costs. It will be offered to the person (usually the parent, carer or guardian) registering the loss of a child. More information: