In this directory you will find the training programme arranged between April 2024 and March 2025.

Training course procedures

Please note:

  • Course costs and dates are available in the training directory.
  • We heavily subsidise the training that is included in the directory. We have been able to do this for the following courses due to funding provided by Welsh Government until the end of October 2024. We can’t guarantee that we will be able to offer courses after this at such a subsidised rate. 
  • Before booking, check the course content and make sure that it will meet your training needs and that you meet the entry requirements.
  • If the booking is completed by an employer rather than the named applicant, it is the responsibility of the employer to ensure that the applicant is suitable for the course and to ensure that the course information is passed on to the applicant.
  • We can only take bookings for 2 members of staff for each course. If you would like to book more onto a course then please ask for staff to be put on our waiting list. If there are spaces available we will contact you to offer you a place.
  • Bookings can be made by emailing childcaretraining@wrexham.gov.uk. Our preferred method of booking and payment is via our online payment system. Please note that the payment receipt is not confirmation of your booking. This will be sent separately.
  • When booking onto the following courses if payment is not made in 5 working days of booking, the place on the course will be lost. 
  • Many courses are heavily subscribed so please book in plenty of time. Booking is done on a first come first served basis and subject to payment being received.
  • We will communicate with you about changes to the directory, new courses and any changes to the planned courses through e-bulletins and our Facebook page. 
Register for our free email update service (e-bulletins)
Enter your email address, select submit, then choose ‘Childcare Team information’ from the ‘Children and Young People’ options and submit to get updates from us direct to your inbox.
Wrexham Family Information Service on Facebook (external link)

Confirmation of place

  • All course bookings will be confirmed by email as our preferred method of contact.
  • Please ensure that the confirmation of the booking is passed on to the applicant.
  • If you do not receive a confirmation of your booking, please do not turn up to the course.
  • Reminders will be sent out to participants a week before the course is due to take place.

Course cancellations

Occasionally we will need to cancel courses due to low numbers. We aim to make these decisions at least a week before the course is due to run. We appreciate this may be frustrating, but your booking will be transferred to the next available course where possible. 

If we need to cancel a course at short notice (for example due to poor weather, tutor sickness) we will notify participants as soon as possible. Please ensure that you have provided appropriate contact details on your booking form.

Participant cancellation / non-attendance

In the event that you can no longer attend the training course, you must notify the Childcare Team of your change in circumstance. Please email childcaretraining@wrexham.gov.uk or call 01978 292094 to decline your attendance. This allows us to offer the place to people on the waiting list.

  • A full refund will be given when we have received notice of 10 working days before the course date - no refund will be payable after this time.
  • Alternatively, a substitute delegate can be named at any time before the course by contacting the team on the details above. There will be no extra surcharge for making a substitution.
  • Failure to attend the course, without prior notice, will lead to the setting being required to pay the full cost of the course. This amount will vary depending on the course.

Certificates

Certificates are provided for all courses. Some are issued at the end of the training and others will follow by post according to the accreditation procedures for individual courses. These will be posted to the address on your course booking form. 

We take copies of accredited course certificates that we dispense, however, please note that we will not pay for replacement certificates. Replacement certificates are the responsibility of the participant.

Certificates will only be sent out once individual course evaluations have been provided.

Booking a training course 

The following courses are a mixture of in person and virtual training via Zoom. Please see individual courses for further information.  

Subject to demand and uptake, we may add to these courses from time to time. Updates will be sent in the monthly e-bulletins and posted on our Facebook page.

Group B (Level 2) Safeguarding Intermediate Course
Group C (Level 3) Advanced Safeguarding Course
Emergency Paediatric First Aid (6 hour course)
Full Paediatric First Aid (12 hour course)
Makaton
Introduction to Curriculum for Wales
Introduction to Assessment Arrangements
Attachment Training
Leadership and Management Training
Managing Risks and Allowing Adventure
Exploring Loose Parts
Exploring the Play Cycle
Fire and Halloween