The Wellbeing Hub provides services to citizens in respect of duties under the following legislation and guidance:  Social Services and Well-being (Wales) Act 2014.

Information Collected: 

  • Name 
  • Address 
  • Date of Birth 
  • Ethnicity 
  • Relationships Information 
  • Health information 
  • Referral information 
  • Contact details 
  • Other Agencies Involved 
  • Preferred language

Agencies we might share the information with: 

  • Other Local Authorities
  • Welsh Government 
  • Commissioned Service Providers 
  • General Practitioners / Primary Care 
  • Health 
  • Police 
  • Other WCBC departments 
  • Third Sector Services

Purpose for processing: 

  • Provision of social care services 
  • Provision of Information Advice and Assistance 
  • Service delivery, monitoring and improvement
  • Staff training 
  • Investigation of complaints 
  • Quality control