3 March 2023

The following privacy notice applies to Revenues & Benefits.

This includes:

  • Local Taxation & Debt
  • Income and Support
  • Benefit Processing
  • Income Maximisation Unit
  • Enforcement and Debt Collection

Information collected

  • Name
  • Address
  • Occupation Dates
  • Date of Birth (where appropriate)
  • Ethnicity
  • Relationships Information
  • Health Information
  • Referral/Assessment Information
  • Relevant Case Information
  • Mental Capacity Information
  • Contact details
  • Other Agencies Involved
  • Financial Information
  • Payment Information Details
  • Next of Kin
  • Vulnerability Information
  • Vehicle Registration details
  • Body Worn Video footage

Agencies we might share the information with / Share information with the Council

  • Department for Work and Pensions
  • HMRC
  • Credit Reference Agencies
  • Magistrates and County Courts
  • Valuation and Appeal Tribunals
  • Other Local Authorities
  • Payment Service Providers
  • Private Pension Providers
  • Police
  • Third Sector Partners/Charitable Organizations
  • Landlords
  • Appointee’s/Power of Attorneys
  • Business Partners
  • Quality Mark Agencies
  • Solicitors/Legal Providers
  • Accountants
  • Enforcement Agents
  • Valuation Office Agency
  • Care Providers
  • BCUHB
  • Welsh Government
  • Welsh Local Government Association
  • Audit Wales
  • UK Government Departments

Purpose for processing

  • Statutory Functions
  • Administering assessment of tax and other revenues
  • National/Local Fraud Initiatives
  • Administration of Welfare and other Benefits
  • Assisting Customers in claiming Support
  • Corporate Administration
  • Promoting Council Services
  • Supporting and Managing WCBC employees
  • Managing WCBC property
  • Collection of Local Authority Debts
  • Supporting Local Residents
  • Assessment of entitlement of Grant Schemes (e.g. Energy Bill Support Schemes) / Council Tax Administration