The following tables set out the outcome measures for each of the six priorities as set out in the Council Plan (2023-28). Using our performance management framework we assess how well we are doing in delivering our Council Plan for the citizens and communities we serve.
Delivering Efficient Streetscene Services and Decarbonising our Environment| Outcome measure number | Outcome measure description | What is considered good performance? |
|---|
| CPEn1 | Percentage of playground inspections completed on schedule, and actioned appropriately | Sustain |
| CPEn2 | Reduction in the number of official reports of dog fouling and littering | Improve (decrease) |
| CPEn3 | Percentage of reported fly tipping incidents cleared within 5 working days | Sustain |
| CPEn4 | Average weekly percentage of bins reported as missed | Sustain |
| CPEn5 | Percentage of scheduled highways inspections completed in line with policy | Improve (increase) |
| CPEn6 | Percentage of the most severe potholes repaired in line with policy | Sustain |
| CPEn7 | Percentage country parks / open space inspections completed in line with policy, and actioned accordingly | Improve (increase) |
| CPEn8 | Percentage of highway drainage systems inspected in line with agreed schedule | Improve (increase) |
| CPEn9 | Reduction in overall carbon emissions or trajectory of reduction in overall carbon emission | Improve (decrease) |
| CPEn10 | Percentage of Executive Board and Council reports which contain carbon impact assessment | Improve (increase) |
| CPEn11 | Number of Low Carbon Community Carbon Reduction Plans (CRPs) | Improve (increase) |
| CPEn12 | Reduction in WCBC-owned transport fleet related carbon emissions | Improve (decrease) |
| CPEn13 | Reduction in WCBC Emissions from Grey Fleet | Improve (decrease) |
| CPEn14 | Percentage of active travel future routes created (from Active Travel Network Map 2022) | Improve (increase) |
| CPEn15 | Reduction in energy related carbon from WCBC buildings emissions or trajectory of reduction in energy related carbon emission (including off take from generation) | Improve (decrease) |
| CPEn16 | Percentage of large and SMEs in our supply change with Carbon Reduction Plans | Improve (increase) |
| CPEn17 | Reduction in carbon emissions attributed to our supply chain | Improve (decrease) |
| CPEn18 | Tree canopy cover | Improve (increase) |
| CPEn19 | Metres-squared of open space managed for the benefit of biodiversity | Improve (increase) |
| CPEn20 | Reduction in carbon emission from landfill waste | Improve (decrease) |
| CPEn21 | Percentage of municipal waste reused, recycling or composted | Improve (increase) |
Developing the Economy| Outcome measure number | Outcome measure description | What is considered good performance? |
|---|
| CPEc1 | Investment to support the economy, secured by WCBC from the Growth Deal portfolio | Sustain |
| CPEc2 | Socio-economic value (jobs / finance) of Qualified Investment Outcomes supported by the Business Support Service | New work measure |
| CPEc3 | Number of businesses accessing council support | Improve (increase) |
| CPEc4 | City centre vacancy rate | Improve (decrease) |
| CPEc5 | Number of empty / under-utilised buildings back in use within 3 years of council intervention | Improve (increase) |
| CPEc6 | No. of individuals (employees / volunteers) accredited by the Wrexham Ambassador Scheme to support the tourism and hospitality sector in Wrexham County Borough | Improve (increase) |
| CPEc7 | No. of job outcomes – Communities for Work Plus | Sustain; |
Ensuring Wrexham is a Fair and Safe Place| Outcome measure number | Outcome measure description | What is considered good performance? |
|---|
| CPFs1 | Percentage of children and young people whose risk of Modern Slavery has been reduced | Increase (where safe and appropriate to do so) |
| CPFs2 | Number of events / activities organised/ supported across North East Wales to promote integration between groups and help develop and maintain good community relations | Sustain |
| CPFs3 | Percentage of customers accessing online services, who feel it is easy to access council services on our website | Sustain |
| CPFs4 | Percentage of service requests through self-service rather than mediated telephony | Improve (increase) |
| CPFs5 | Reduced variance between groups who share protected characteristics (Equality Act 2010) in comparison with the demography of the County Borough, in the council’s involvement activities | Improve (decrease variance in the identified protected group) |
| CPFs6 | Percentage of households on the Homes For Ukraine and Super Sponsor Schemes supported to move on into longer term sustainable accommodation both in Wrexham and other areas within England and Wales | Sustain (above Welsh average) |
| CPFs7 | Percentage of people resettled under the ARAP and VPRS scheme (adults) accessing employment, training, volunteering or education (other than ESOL) | Improve (increase) |
| CPFs8 | The increase to our housing stock as a result of new build and acquisitions | Sustain |
| CPFs9 | Percentage of council housing stock that complies with WHQS 2023 | Improve (increase) |
| CPFs10 | The number of interventions in private sector rented properties to remedy hazards (hazards as defined in Housing Act 2004 operating guidance) | Improve (increase) |
| CPFs11 | Number of people rough sleeping in Wrexham | Sustain |
| CPFs12 | Reduce number of evictions from WCBC properties into homelessness | Improve (decrease) |
| CPFs13 | Reduction in the length of stay in B&B or hotel accommodation | Sustain |
Improving Education and Learning| Outcome measure number | Outcome measure description | What is considered good performance? |
|---|
| CPEl1 | Progression outcome measure KS4 | New work measure |
| CPEl2 | Percentage of Key Stage Four learners who progress into sixth form, college, apprenticeships or employment | Improve (increase) |
| CPEl3 | Overall attendance for secondary schools | Improve (continue to recover in-line with national trends) |
| CPEl4 | Overall attendance for primary schools | Improve (continue to recover in-line with national trends) |
| CPEl5 | Overall attendance for schools | Improve (continue to recover in-line with national trends) |
| CPEl6 | Reduction in number of pupils below 85% attendance | Improve (increase) |
| CPEl7 | Number of learners on PSP (Pastoral Support Plan) | Improve (decrease) |
| CPEl8 | Number of learners with a PSP who have a positive 16 transition (Pastoral Support Plan) | Improve (increase) |
| CPEl9 | The percentage of pupils (using Pupil Attitudes to Self and School, PASS) who respond positively on how positive and successful they feel in their specific capabilities as learners | Improve (increase) |
| CPEl10 | Progression outcome measure – Free School Meals (FSM) KS4 | New work measure |
| CPEl11 | Percentage of ALN learners leaving Year 11 making a successful transition from statutory schooling to education, employment or training | Improve (increase) |
| CPEl12 | Percentage of FSM learners leaving Year 11 making a successful transition from statutory schooling to education, employment or training | Improve (increase) |
| CPEl13 | Number of school buildings fit for purpose with a condition category of A or B – Primary | Improve (increase) |
| CPEl14 | Number of school buildings fit for purpose with a condition category of A or B – Secondary | Improve (increase) |
Promoting Good Health and Well-being (with a focus on social services and good mental health)| Outcome measure number | Outcome measure description | What is considered good performance? |
|---|
| CPHw1 | Number of looked after children | Sustain |
| CPHw2 | Percentage of looked after children – in house residential provision | Improve (increase) |
| CPHw3 | Percentage of looked after children – in house foster placements | Improve (increase) |
| CPHw4 | Percentage of looked after children with three or more placement moves | Sustain |
| CPHw5 | Numbers waiting for domiciliary care | Improve (decrease) |
| CPHw6 | Numbers waiting for a statutory Occupational Therapy assessment | Improve (decrease) |
| CPHw7 | Total number of reablement packages completed in order to reduce, mitigate or maintain the need for support | Improve (increase); |
| CPHw8 | Mental well-being mean score for young people in secondary schools in Wrexham | Improve (increase); |
| CPHw9 | Improved emotional well-being for children and young people receiving counselling | Improve (decrease) |
| CPHw10 | Percentage of children that were seen alone as part of their assessment | Improve (increase) |
| CPHw11 | Percentage of children engaged with Mind of My Own App | Improve (increase) |
| CPHw12 | Number of children placed on the child protection register that have previously been registered during the last 12 months | Sustain (as appropriate and where safe to do so) |
| CPHw13 | Number of adult at risk referrals (adult safeguarding) completed within statutory timescales (7 days) | Sustain |
Supporting a Highly Skilled and Engaged Workforce, Focussed on Delivering Services| Outcome measure number | Outcome measure description | What is considered good performance? |
|---|
| CPWf1 | Percentage of workforce who agree with the statement ‘I have the opportunity to develop and improve to my full potential’ | Improve (increase) |
| CPWf2 | Percentage of employees who report that they are supported by corporate health initiatives (employee survey) | New work measure |
| CPWf3 | Of the workforce that leave employment with the council during the year; the percentage of these that that left voluntarily | Improve/Sustain (stable) |
| CPWf4 | *Gender pay gap; difference between men and women's hourly earnings as a percentage of men's earnings |
Improve (decrease) |
| CPWf5 | Percentage of people satisfied with Welsh language provision | Improve (increase) |
