Local authorities must have regard to the following when considering an application for a pet shop licence:

• that animals will be kept in suitable accommodation, for example in regards to temperature, size, lighting, ventilation and cleanliness
• adequate food and drink will be provided to the animals and they will be visited at suitable intervals
• that any mammalian animals will not be sold too young
• that steps are taken to prevent disease spreading among the animals
• that adequate fire and emergency provisions are in place

Conditions can be attached to a licence to ensure that the above are complied with.

Yes. This means that you will be able to act as though your application is granted if you have not heard from the local authority by the end of the target completion period.

48 calendar days.

Pet shop: £412

Public Protection Services, The Guildhall, Wrexham, LL11 1AY.

Email: public_protection_service@wrexham.gov.uk

Contact us in the first instance.

Any person who is refused a licence can appeal to the Magistrates court. A court may give directions on the issue of a licence.

Contact us in the first instance.

Any licence holder who objects to a condition attached to a licence may appeal to the local Magistrates court covering the area the premises is located. The court may give directions on the issue of a condition.

We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery).

If that has not worked, if you are located in the UK, Citizens Advice Consumer Service (external link) will give you advice. From outside the UK contact the UK European Consumer Centre (external link).