Licence summary    

To carry out house-to-house collections for charitable purposes in Wales you need a licence from the local authority.

Eligibility criteria    

Applications must be in the form prescribed by the local authority.

You must be a fit and proper person.

Regulation summary

Check the legislation: House to House Collections Act 1939 (external link)

Application evaluation process

No provision in the legislation.

Will tacit consent apply?

Yes. This means that you will be able to act as though your application is granted if you have not heard from the local authority by the end of the target completion period.

Target completion period

21 calendar days.

Fees

No fee.

Apply online

GOV.UK: Apply to run a charitable collection (external link)
GOV.UK: Notify us of the result of a charitable collection (external link)

Contact

Public Protection Services, The Guildhall, Wrexham, LL11 1AY.

Email: licensingservice@wrexham.gov.uk

Appeal a failed application

Contact us in the first instance.

You have the right to appeal to the minister for the Cabinet Office.

Appeals must be lodged within 14 days of the refusal.

Licence holder appeal

Contact us in the first instance.

You have the right to appeal to the minister for the Cabinet Office.

Appeals must be lodged within 14 days of the decision.

Consumer complaint

We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery).

If that has not worked, if you are located in the UK, Citizens Advice Consumer Service (external link) will give you advice. From outside the UK contact the UK European Consumer Centre (external link).