If you are the landlord of a HMO property you will need to licence your property with us (as well as following the Rent Smart Wales requirements for registration/licensing).

You will also have extra legal responsibilities in terms of how you manage the property for the tenants.

What is a HMO?

Under the Housing Act 2004 a HMO is:

  • an entire house or flat occupied by three or more tenants who form two or more households and who share a kitchen, bathroom or toilet
  • a house that has been converted into bedsits or other non-self-contained accommodation and occupied by three or more tenants, forming two or more households and sharing a kitchen, bathroom or toilet
  • a converted house which contains one or more flats which are not wholly self-contained and which is occupied by three or more tenants occupying two or more households
  • a building converted entirely into self-contained flats where less than two thirds are in owner occupation and where the conversion did not comply with the 1991 Building Regulations

What does a ‘household’ mean in terms of HMOs?

A ‘household’ could be a single person, or members of the same family living together. Members of the same family includes people who are married or living together as married (including those in a same-sex relationship) as well as close relatives and foster children living with foster parents.

HMO licensing

If an HMO is not licensed when it should be, the person having control of or managing the HMO commits a criminal offence punishable by an unlimited fine (previously £20,000). The landlord (or manager) of the property is responsible for applying for a HMO licence.

Mandatory licensing

The Housing Act 2004 provides for the mandatory licensing of certain HMOs.

Generally a HMO will need a mandatory licence if it fits all of the following criteria:

  • Shared by five or more people 
  • Has three or more storeys (including basements, attics and commercial units)

Additional licensing

At the Executive Board meeting on September 21, 2021 a new five year scheme Additional Licensing Scheme was approved, to begin on January 1, 2022.  

You can find a copy of the designation on ModernGov (the report to Executive Board and their decision is listed under point 7).

You can view a hard copy of the designation by appointment at our Lambpit Street offices. To make an appointment please contact our Environmental Health and Housing Standards team by emailing healthandhousing@wrexham.gov.uk.  

Read the Public Notice below about the introduction of our ‘Wrexham County Borough Council Additional Licensing of Houses in Multiple Occupation Scheme 2022’.

Apply for a licence

You can email healthandhousing@wrexham.gov.uk to request copies of the current HMO licence application form.

HMO licence overview

Licence holder appeal

Licence overview
Licence summary

If you rent out a property for house in multiple occupation (HMO), you may require a licence from us (as your local housing authority). 

As the local housing authority we operate mandatory and additional HMO licensing schemes.

If your property counts as a HMO you must apply for a licence from us (a fee will apply).

Eligibility criteriaYou must be a fit and proper person to hold the licence.
The proposed manager must be a fit and proper person.
Licensing criteriaA summary of the licensing criteria for this licence (external link) 
Application evaluation process

Licences will be granted if the:

  • house is, or can be made, suitable for multiple occupation
  • applicant is a fit and proper person and the most appropriate person to hold the licence
  • proposed manager has control of the house, and is a fit and proper person to be the manager
  • management arrangements are satisfactory
Will tacit consent apply?No. It is in the public interest that we must process your application before it can be granted. You should contact us if you have not heard whether your application has been granted or not within the target completion period.
Target completion period70 calendar days.
ContactEmail: healthandhousing@wrexham.gov.uk
Wrexham County Borough Council, Housing Services, Ruthin Road, Wrexham LL13 7TU
Appeal a failed application  Contact us in the first instance. 
You may appeal to a residential property tribunal.
Any appeal must be made within 28 days of the decision being made.
Licence holder appeal

Contact us in the first instance. 

You may appeal to a residential property tribunal about conditions attached to a licence or any decision to vary or revoke a licence.
Any appeal must be made within 28 days of the decision being made.

Residential Property Tribunal Wales (external link)

Consumer complaintIf a licence is granted and you wish to appeal against it being granted you may do so to a residential property tribunal within 28 days of the decision being made.
Trade associations

Safeagent (external link)

Rent Smart Wales (external link)

Licence application fees

Licence application fees
Licence typeCost
New licence (Mandatory Licence or Additional Licence) - 5 years£898 (£493.90 is to be paid at the application stage, the remaining £404.10 is to be paid once a decision to grant the licence has been made but prior to the issue of the licence).
New licence (Mandatory Licence or Additional Licence) - 1 year£561 (£308.55 is to be paid at the application stage, the remaining £252.45 is to be paid once a decision to grant the licence has been made but prior to the issue of the licence).
Renewal Mandatory Licence - 5 years£898 (£493.90 is to be paid at the application stage, the remaining £404.10 is to be paid once a decision to grant the licence has been made but prior to the issue of the licence).

 

You can also purchase a copy of the HMO Register for £9.

Licence conditions and management regulations

Overcrowding

Licenced HMOs

In HMOs that require a licence the number of persons and household permitted forms part of the licence conditions, and any restrictions on the use of rooms are also included.

Allowing a HMO to be occupied by more households or persons than permitted under the licence is a criminal offence punishable by an unlimited fine (previously £20,000).

See ‘Required standards for licensed HMOs’ for information about room size requirements (depending on the type of HMO and number of occupants).

HMOs exempt from licensing

In HMOs that are exempt from licensing the number of persons and households can still be restricted, as can the use of rooms, if an Overcrowding Notice is served.

Mandatory conditions require the licence holder to...

  • provide to us (as the local authority) a gas safety certificate of the annual inspection 
  • keep electrical appliances and furniture (provided by the manager of the property) in a safe condition and to supply to us, on demand, with a declaration by the manager as to their safety (including safety certificates for electrical appliances)
  • install smoke alarms and keep them in proper working order and to supply to us, on demand, with a declaration as to their safety
  • supply the occupiers with a written statement of the terms under which they occupy.

This is a summary of the mandatory licence conditions - for more details on the duties that a manager of a HMO must carry out visit the legislation.gov.uk links below (under management regulations).

Along with the mandatory conditions, we (Wrexham Council) include other conditions which we consider appropriate for regulation of the management, use and occupation of the HMO and its condition and contents.

Each licence contains conditions, specific to a particular HMO that may require additional work and/or restrict the use of part of the property, in addition to the standard conditions that must be complied with at all times (or within the timescale indicated).

Each breach of a licence condition is an offence that is punishable by an unlimited fine (previously £20,000).

Management Regulations

  • For all HMOs other than converted blocks of flats, the ‘Management of Houses in Multiple Occupation (Wales) Regulations 2006’ apply.
  • For converted blocks of flats, Section 257 HMOs the Licensing and Management of Houses in Multiple Occupation (Additional Provisions) (Wales) Regulations 2007 apply.

Legislation.gov.uk links

Under the regulations, duties are also imposed on the tenants.

Each breach of a regulation is an offence that is punishable by an unlimited fine (previously £20,000).

Visit the Law Wales website for further information or you can contact our Environmental Health and Housing Standards team by emailing healthandhousing@wrexham.gov.uk

Prescribed standards for licensed HMOs

You can email healthandhousing@wrexham.gov.uk to request copies of the following prescribed standards:

  • Category A1 – Bedsits
  • Category A2 – Bedsit type HMO (Kitchen and bathroom facilities shared)
  • Category B – Shared House
  • Category F – Section 257 Flats

The prescribed standards are in addition to the requirements under the Housing Health and Safety Rating System (HHSRS).

Planning permission

Planning permission is required if you want to build a property, add an extension or change the use of a building, for the purpose of it being a HMO.

The following guidance note sets out how we will assess proposals for HMOs, both in terms of how we intend to manage concentrations of HMOs in Wrexham as well as other standards that proposed HMO developments will be expected to meet. The guidance note expands upon relevant Unitary Development Plan (UDP) policies and will be a material consideration in the determination of planning applications.

Exempt properties

Some types of buildings are exempt from licensing, these include:

  • properties managed or owned by a public body (such as the police or the NHS), a local authority or a Registered Social Landlord
  • buildings entirely occupied by freeholders or long leaseholders.

Documents

The quickest way to apply is through the licensing application on gov.uk (external link).

If you are having issues downloading/accessing the form available on gov.uk you can email healthandhousing@wrexham.gov.uk to request a copy of the form.

You can request a copy of our HMO licensing policy by emailing healthandhousing@wrexham.gov.uk

HMOs in Wrexham

We provide a list of properties that are currently licensed as HMOs in Wrexham, including addresses and the expiry date of each licence. If there are any properties currently registered as having an exemption notice we will also provide a 'register of temporary exemption notices' below.

Report an unlicensed HMO

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