If you have received a balance review letter about a direct payment and you need to return money to us, you can do this online.
The link below will show you six payment options. Make sure you select the option that matches the Your Ref/Eich Cyf’ section on the top right hand side of the letter (for example ‘SDR’).
Pay online
If you realise that you have made a payment using the incorrect option for you, please contact directpayments@wrexham.gov.uk so we can resolve this quickly.