Please use the VPN as your primary method of accessing systems remotely on your laptop. If you are unsure on how to access or are experiencing issues, please see the VPN user guide that can be found below in the Instructions and guides section.
Are you having problems logging in?
Log a Service Desk call. You will need to log in manually using your usual network user name and password.
Are you having problems connecting?
Try the following:
- Step 1: Check the Anti-Virus software on your computer is up to date.
- Step 2: Contact ICT Service Desk. Log a Service Desk call. You will need to log in manually using your usual network user name and password.
- Step 3: Remote IT Assistance. Click here when advised by ICT staff.
Downloads
Please download and run the latest Citrix Workspace app for Windows
Download from external site
Download from external site