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Report a Missed Bin Collection

This form is for reporting a missed refuse (bin) collection only.

Alternatively: Report a missed assisted collection. Report a missed trade collection.

Where it is established that it is the fault of the Council, we will go back to collect a missed bin by the end of the next working day. If  the customer is at fault the bin will be collected at the next scheduled collection

Please complete the sections below by entering information into the appropriate boxes, and press the SUBMIT button to send your information.

The areas marked * are mandatory and must be completed. We ask you to complete these areas so that we can contact you if we are unable to process your request or if the information supplied is not clear or complete.

Please help us with the enquiry by filling in the following details regarding the missed collection.

Your Details

Collection Details

Did you leave your bin out in the correct location at the appropriate time?

Normal Collection Day:

Which collection had been missed:

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The information you provide will be treated as confidential.

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Please press the SUBMIT button below to send us this report.

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Email Updates

Did you know that you can now subscribe to a Bin Collection Day reminder via E-mail? You will receive a weekly reminder of your collection day and the bin colour.