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House-to-house collections licence

Licence summary

To carry out house-to-house collections for charitable purposes in England and Wales you need a licence from the local authority.

Eligibility Criteria

Applications must be in the form prescribed by the local authority.

You must be a fit and proper person.

Regulation Summary

A summary of the eligibility criteria for this licence

Application Evaluation Process

No provision in the legislation

Will Tacit Consent Apply?

Yes. This means that you will be able to act as though your application is granted if you have not heard from the local authority by the end of the target completion period.

Target Completion Period 21 calendar days.
Fees

See Licence Application Fees.

Apply online

Apply to run a charitable collection

Notify us of the result of a charitable collection

Contact

Public Protection Services, 16 Lord Street, Wrexham, LL11 1LG

Phone: 01978 298990
Email: licensingservice@wrexham.gov.uk

Failed Application Redress

Please contact Wrexham Council in the first instance.

You have the right to appeal to the Minister for the Cabinet Office.

Appeals must be lodged within 14 days of the refusal.

Licence Holder Redress

Please contact Wrexham Council in the first instance.

You have the right to appeal to the Minister for the Cabinet Office.

Appeals must be lodged within 14 days of the decision.

Consumer Complaint

We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked, if you are located in the UK, Citizens Advice Consumer Service will give you advice. From outside the UK contact the UK European Consumer Centre.

Other Redress

E.g. about noise, pollution, etc. Also should one licence holder complain about another.

Trade Associations

None