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Welfare Rights

Help to claim benefits you may be entitled to

Wrexham Council Welfare Rights Unit Advice Line
Tel: 01978 298255
Monday, Tuesday and Thursday: 10.00am to 4.00pm
Wednesday: 10.00am to 1.00pm
Friday: 10.00am to 3.30pm
E-mail: welfarerights@wrexham.gov.uk

The Welfare Rights Unit (WRU) provides advice and representation on all Welfare Benefits issues including Social Security and Tax Credit payments. This work helps individuals and the authority, which is committed to the promotion of Financial Inclusion.

To be seen by a Welfare Rights Officer, a person needs to fit a certain criteria. Generally speaking this means that they have some form of prior contact or assistance from Social Services. Anyone, however, who lives or works in the Wrexham County Borough Council area can telephone the Unit’s Benefits Advice Line for advice and information. We aim to answer queries in a clear and helpful way within 24 hours. The telephone number for this (and all other enquiries) is 01978 298255. Lines open Monday, Tuesday and Thursday: 10.00am - 4.00pm; Wednesday: 10.00am - 1.00pm; Friday: 10.00 am - 3.30 pm.

As part of Wrexham Councils Re-shaping and Difficult Decisions programmes, it has been decided that a fee now applies to certain clients of the Welfare Rights Service. For further information regarding this, please contact Welfare Rights.

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