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Your Rights

You have the right to:

Reviews

You can request a review of any decision that is made in the way your application has been processed, including:-

Any request for a review must be made within 28 calendar days of being notified of the original decision.

Reviews will be carried out by an Officer who has not been involved in the original decision making process.

Requests should be made to:-

The Head of Housing Public Protection & Environment Housing Services Ruthin Road Wrexham LL13 7TU

You will be notified of the outcome within 20 working days of receiving your request.

Appealing

If you are dissatisfied with the outcome of any review, the way this policy has been followed or the way we have interpreted housing law, you can make a further appeal.

Any request for an appeal must be made within 28 calendar days of being notified of the original decision.

Request should be made to:-

The Head of Housing Public Protection & Environment Housing Services Ruthin Road Wrexham LL13 7TU

You will be notified of the outcome within 14 calendar days of receiving your request.